Mile High Psychiatry

“Donovan provided outstanding from start to finish. He had excellent communication, kept me informed throughout the process, and took the time to answer all of my questions. His recommendations were thoughtful and extremely helpful, and it was clear that he is very knowledgeable and experienced at what he does. Donovan was professional, friendly, and truly went above and beyond to make sure everything went smoothly. I highly recommend Donovan to anyone looking for exceptional service. Thank you again for all your help!”

“Ok I haven’t even been here yet and it already feels like a wonderful place! Why? Because I got to schedule my appointment with Donovan, the scheduling coordinator for the office. He sets rhe tone for the whole experience. He gave me a bio on the provider, talked to me about insurance boring questions and helped get me all set up with paperwork. I honestly am looking forward to my appointment because he was so kind and helpful. Thanks Donovan!”

“***Update to the response: as you can see in my review, I contacted them multiple times via text, email and the portal they had me sign up for and I have yet to receive a response. I'm not going to waste my valuable time to call on services that I am no longer interested in due to the crappy care from the start on top of the lack of empathy in the response*** If looking for service providers who care about you, don't call this place. I contacted this place and put in an online request for an appointment for a psychiatrist. I did an online request because I don't like talking on the phone and I don't have time to either with my job but i was contacted same day via phone call and also recieved multiple emails but none to schedule. I requested the appointment well I guess really requested to be contacted. Anyhow, Donovan reached out while I was in a meeting and I asked to call back in which he said I could text as well. (Seems very kind and caring but follow up is not good). I responded the next day requesting in person services and was instantly pushed for virtual services which I do NOT want and I even put that on my appointment request. After a little back and forth over the virtual provider vs in person, I thought I was scheduled. I signed up for the portal as requested and provided all required information just to see the appointment was set incorrectly on the wrong day with a virtual provider. I cancelled and reached out to Donovan on a Saturday via text and was expecting a response Monday at the latest Tuesday but nothing other than an auto text asking me about my cancellation. I then reached back out and let Donovan know I will be searching for services elsewhere since my well being is not priority. It's hard enough for some people to reach out as is. I'm sure I would have been charged for missing the appointment also.”

“Donovan was extremely kind, patient, and helpful during a really overwhelming time for me. He made the process feel much less intimidating and helped me get connected to a same-day psychiatric appointment. I appreciated how calm and supportive he was throughout the process. As someone who was nervous about reaching out for help, this experience made me feel hopeful about my future and taking care of my mental health. Thank you again.”